Server name now appears in transaction details
  • Reference: PBI 370306
  • Compliance Impacts: This item is/is not a compliance or regulatory issue.
  • Documentation Impacts: No documentation impact
Summary/Issue: The DocPrep Support Tool now displays the server name in the last event of the transaction details for a specific transaction. This allows users to identify the server experiencing issue or outages for escalation to the ASM group. See the following example below:
Incident: INC0033030 (CREATED): [SEV: 2 - Urgent] DocPrep/PROD
Description: At 11:19AM CDT the BP01 server was deemed to still be failing loans and was removed from the active pool of LP tier servers.